Ford Gets Its Best Score Ever in 2018 J.D. Power Initial Quality Study

When you purchase a new vehicle, you want to ensure it is of high quality, which is precisely what the 2018 J.D. Power Initial Quality Study entails. The prestigious study examines hundreds of vehicles for their quality within the first 90 days of ownership, and it recently found that Ford is the second in the industry when it comes to quality.

Ford was able to get its highest quality score ever thanks to a variety of improvements made in advanced audio, connectivity, entertainment, and navigation technology.

“Customers want a vehicle that keeps them connected whether they’re going places or just out enjoying a drive,” said Jim Van Slambrouch, Ford’s Director of Quality for The Americas. “Our improving quality scores show we are delivering smart vehicles for a smart world that are also easy to use.”

Because of the improvements Ford has made, the American automaker had more vehicle segment quality awards than any other brand. Overall, it had nine vehicles recognized in the top three of their respective segments. This included the Expedition, Mustang, F-Series Super Duty, Lincoln Continental, and Lincoln MKC.

Come explore the supreme quality of Ford’s various vehicles for yourself with a visit to Shults Ford.

2018 J.D. Power Initial Quality Study

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